Frequently Asked Questions
pirkx provides a package of benefits and savings for individuals in order to extend their income spending potential and enhance their health and financial well being.
Companies, Associations, Charities, Clubs and Public Sector bodies can offer pirkx as a way to engage their members, their contingent workforce and their employees regardless of employment status.
Self employed individuals can join pirkx and access all the great benefits for the low price of £4.50 per month, £12 per quarter or £45 per year per member.
Companies, Associations, Charities, Clubs and Public Sector bodies can join for free and pay for their members access to pirkx or they can offer access on a self pay basis, all for the low price of £4.50 per month, £12 per quarter or £45 per year per member.
pirkx was launched by a team with experience in the People Benefits industry, business owners and people working in the Gig Economy
The self employed (sole traders, contractors, free lancers) and business owners can join pirkx and they and their families can access all the great pirkx benefits.
Business owners, Companies, Associations, Clubs and Charities can join as Corporate users and invite their teams, members and clients to pirkx for them and their families to access the great pirkx benefits
The pirkx benefits extend to the member and the member’s family and include:
- 24/7, 365 days a year telephone access to a GP and online face to face access to a GP Monday to Friday 8:30am to 10pm, Saturday 8am to 8pm and Sunday 10am to 6pm.
- Discounts from over 2,500 major high street and online retails
- Discounted entertainment
- Discounted travel money, travel currency and international payments
- Discounted gym membership and access to virtual gym classes
- A host of wellbeing pages offering holistic, financial and long term care advice
- Discounted private medical, life and personal accident insurance
- A monthly lottery to win up to £3,000 and a number of competitions
All of these are accessed through the pirkx benefits site
Online Direct Discounts
Online Direct Discounts are available from our online partners. These are either discounts to the check out price or cash back offers that are added to the pirkx cash back account.
- To obtain the discount a member accesses the Retailer’s website via pirkx and the discount will be automatically applied or require you to enter the voucher code at check out
- For cash back offers a member accesses the Retailer’s website via pirkx and the cash back amount will be automatically applied after check out
- The cashback amount is added to the member’s pirkx cashback account and can be transferred to a bank account once the balance is over £5
Digital Vouchers
Members can purchase and download vouchers to spend in Store or Online.
- Digital vouchers provide cashback in a similar way to the Reloadable cards
- The vouchers are ordered online via pirkx and emailed to the member. Great if you are in store and waiting in a queue to pay
- The cashback is provided at the time of purchasing the voucher, for example ordering £75 of vouchers with 10% cashback provides a cashback amount of £7.50
- The cashback amount is added to the member’s pirkx cashback account and can be transferred to a bank account once the balance is over £5
- The voucher can be used in Store or Online and can be used alongside any Retailer loyalty cards
Reloadable Cards
These are physical cards that members can load with money and use to spend in Store or Online.
- The cards are ordered online via pirkx
- The cards are loaded with cash online via pirkxand can be set to automatically top up monthly
- The cashback is provided at the time of loading, for example loading £100 to a card with 4% cashback provides a cashback amount of £4
- The cashback amount is added to the member’s pirkx cashback account and can be transferred to a bank account once the balance is over £5
- The cards are reloadable so a single card can be used multiple times by either reloading on the pirkx site or using automatic top up
- The card can be used in Store or Online and can be used alongside any Retailer loyalty cards
Multi retailer reloadable cards
In addition to accessing our range of pirkx discounts via the ‘Shop In Store’ and ‘Shop Online’ methods outlined above there are multi-store card available on pirkx.
These cards offer cashback across over 120 High Street brands across fashion, technology, books, beauty, games or anything else
You don’t have to pay tax on a benefit if all of the following apply:
- it cost you £50 or less to provide
- it isn’t cash or a cash voucher
- it isn’t a reward for work or performance
- it isn’t in the terms of an employment contract
This is known as a ‘trivial benefit’. You don’t need to pay tax or National Insurance or let HM Revenue and Customs (HMRC) know.
As long as pirkx is paid for either quarterly (£48 total annual payment) or annually (£45 per year) then it may be considered a trivial benefit.
The Government link to guidance on Trivial benefits is https://www.gov.uk/expenses-and-benefits-trivial-benefits
Our team would be delighted to provide a demonstration of the site. To arrange a demonstration please call us on 020 3963 2685 or email us at hello@pirkx.com
If for any reason a discount doesn’t work with a Retailer our customer support team would be delighted to help, please call 0345 561 0131 or email customersupport@pirkx.com
If you have reset your password and still cannot login to your account please call us on 020 3963 2685 or email us at hello@pirkx.com and we’d be delighted to help with your access to the site
If you are paying for your pirkx membership you can choose to pay either monthly, quarterly or annually. There is no commitment beyond the payment frequency you choose.
Should you wish to end your membership you can do so at any time by going to your “My Details” page and either un-renewing your membership or deleting your account.
Should you be within 3 workings of your next payment date we are unable to cancel your membership payment and if the payment is successful we will extend your membership for a further payment period based on the frequency of payment e.g. monthly, quarterly or annually.
Should you wish for a membership not to be renewed then simply unclick the “Renew” tick box next to the member’s name on your pirkx Corporate dashboard